Privacy Policy

TDC Agency (“us”, “we”, or “our”) is committed to protecting the privacy of the personal information that we collect, use and disclose in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) (“Privacy Act”).

This Privacy Policy sets out how we handle personal information and how we comply with the APPs.

Personal Information Collection
We may collect personal information directly from you or from third parties such as publicly available sources, social media platforms, and other forms of marketing and communication. The personal information we collect may include but is not limited to your name, address, phone number, email address, and demographic information.

Use and Disclosure of Personal Information
We use and disclose your personal information for the purposes for which it was collected, such as:

To provide you with the services and support you require;
To provide you with information about our services, events, and other opportunities;
To improve the quality of our services and support; and
To comply with our legal obligations.
We will not use or disclose your personal information for any other purpose without your consent unless required or authorised by law.

Data Storage and Security
We take reasonable steps to protect your personal information from unauthorized access, modification, disclosure or misuse. We store your personal information in a secure environment, either in electronic or paper form.

Access to Personal Information
You may request access to your personal information held by us. We will provide you with access to your personal information, except in circumstances where it is prohibited by law.

Updating Personal Information
It is important that the personal information we hold about you is accurate and up-to-date. You may request that we update your personal information at any time by contacting us.

Complaints
If you believe that we have not handled your personal information in accordance with the APPs or the Privacy Act, please contact us. We will take your complaint seriously and investigate the matter.

TDC Agency (the “Agency”) is committed to protecting the privacy of its clients, talent, and visitors to its website. This Privacy Policy applies to all information collected or submitted by you through the Agency’s website or services. The Agency has implemented this Privacy Policy to explain what information the Agency collects and how that information is used.

Information Collection
The Agency collects information from you in various ways, including:

Information you provide: The Agency may collect information when you sign up for the Agency’s services, fill out a form on the Agency’s website, or otherwise provide information to the Agency. This information may include your name, address, email address, phone number, and other contact information.

Information from your use of the Agency’s services: The Agency may collect information about your use of its services, such as the pages you visit and the content you view.

Information from third parties: The Agency may receive information about you from third-party sources, such as social media platforms, to help the Agency better understand your interests and preferences.

Use of Information
The Agency uses the information collected from you for the following purposes:

To provide the Agency’s services: The Agency uses the information collected from you to provide the Agency’s services, such as managing the Talent’s social media accounts, finding work for the Talent, and communicating with clients.

To communicate with you: The Agency may use your information to communicate with you about the Agency’s services and to respond to your inquiries.

To improve the Agency’s services: The Agency may use the information collected from you to improve its services and to personalize the content and experience for you.

To comply with legal obligations: The Agency may use your information to comply with its legal obligations, such as responding to subpoenas or other legal requests.

Disclosure of Information
The Agency may disclose your information to third parties in the following circumstances:

To provide the Agency’s services: The Agency may share your information with its partners and clients to provide the Agency’s services.

With your consent: The Agency may share your information with third parties with your consent.

To comply with legal obligations: The Agency may disclose your information to comply with its legal obligations, such as responding to subpoenas or other legal requests.

Security of Information
The Agency takes reasonable measures to protect the information collected from you from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and the Agency cannot guarantee that your information will never be disclosed in a manner inconsistent with this Privacy Policy.

As a TDC agency, we collect and process personal information from our clients and talent in order to secure work and provide services. The purpose of this privacy policy is to outline how we collect, store, and use the personal information we receive in a manner that is compliant with all applicable laws and regulations.

In accordance with the General Data Protection Regulation (GDPR) in the European Union, and any equivalent privacy laws in other jurisdictions, we have implemented appropriate technical and organizational measures to ensure that all personal information is processed securely and in accordance with this privacy policy.

We will collect only the personal information that is necessary for us to perform our job and to provide services to our clients and talent. This may include information such as name, contact information, and any other information that is relevant to the services we provide. We will obtain this information through a variety of means, including but not limited to, client and talent registration forms, contracts, and other written agreements.

We will use the personal information we collect only for the purposes for which it was collected, including but not limited to, securing work for our talent, negotiating contracts, and providing services to our clients. We may also use personal information for the purpose of marketing and promoting our services, but only in a manner that is compliant with all applicable laws and regulations.

We may share personal information with third parties who are necessary for the provision of our services, including but not limited to, clients and other talent management agencies. We will only share the personal information that is necessary for the performance of our services and we will ensure that all third parties we share personal information with are compliant with all applicable laws and regulations.

We will store personal information for as long as is necessary to perform our job and to provide services to our clients and talent. Once the personal information is no longer needed, we will securely delete it.

In accordance with the California Consumer Privacy Act (CCPA) in the United States and any equivalent privacy laws in other jurisdictions, we will provide our clients and talent with access to their personal information upon request. We will also provide our clients and talent with the ability to opt-out of the sale of their personal information.

In accordance with the Privacy Act 1988 in Australia and any equivalent privacy laws in other jurisdictions, we will take reasonable steps to protect the personal information we collect from unauthorized access, misuse, interference, loss, and destruction.

If you have any questions or concerns regarding our privacy policy, or if you wish to make a complaint, please contact us at contact@thedigitalcellar.com.au.

This privacy policy may be updated from time to time. Any changes to this privacy policy will be communicated to our clients and talent in a timely manner.

This privacy policy was last updated on November 1st, 2023.